Our customers love the Product Features
Customer Experience Badge
Refer a friend
E-mail alerts
Metadata
You vs market benchmark
Segmentation
Real time dashboard
Ready to ask questions
Customer Experience Badge
Win your customer's trust! A discreet badge that demonstrates your satisfaction scores and reviews by advertising that you do keep your promise for an outstanding service. Learn more...
Refer a friend
Refer a friend
Thank your happy customers by motivating them to recommend your e-Business to a friend! Learn more...
Customer Experience Badge
E-mail alerts
E-mail alerts
Receive automated e-mail alerts when an unhappy customer is detected and needs your attention. Learn more...
Refer a friend
Metadata
Metadata
Metadata is the information that can be combined with a submitted questionnaire.
E-mail alerts
You vs market benchmark
You vs market benchmark
Compare your scores and KPIs with the average of hundreds of e-businesses that are using e-satisfaction and detect your strengths and weaknesses. Learn more...
Metadata
Segmentation
Segmentation
Happy, Unhappy or Neutral?
e-satisfaction can help you profile your customers based on the experienced they had. Once you do that, miracles will happen! Talk to us to learn how.
You vs market benchmark
Real time dashboard
Real time dashboard
A real-time easy to understand dashboard with a set of charts for every out of the box question. Learn more...
Segmentation
Ready to ask questions
Ready to ask questions
Don’t know what to ask your customers?
We provide a preloaded, fixed set of questions that are asked at every stage at the correct moment to determine your customers’ experience.
Read more about e-retail questions and food delivery questions
Real time dashboard
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qui correspond le mieux à vos besoins!